Local and Emergency Information
Defibrillators
Police and Health Services
In case of emergency please call 999.
Hampshire and Isle of Wight Constabulary
Non-emergency Tel: 101
NHS (www.nhs.uk)
Non-emergency number Tel: 111
Antisocial Behaviour (ASB)
Antisocial behaviour covers a wide range of actions that cause harassment, alarm or distress to others — from persistent noise and intimidation to vandalism, environmental nuisance and disruptive behaviour. Understanding what counts as ASB can be difficult, and knowing how to report it is just as important.
Residents can find guidance on recognising, recording and reporting ASB, including what isn’t considered antisocial behaviour, through Neighbourhood Watch’s national advice page: https://www.ourwatch.org.uk/asb
GP Surgeries and Dentists
Sandown Health Centre/The Bay Medical Centre
Broadway, Sandown, Isle of Wight, PO36 9GA
01983 409292
Sandown Dental Practice, Broadway, Sandown, Isle of Wight
18 Broadway, Sandown, PO36 9DQ
St. Mary’s hospital
Parkhurst Road, Newport, PO30 5TG.
01983 822099
SEE IT? REPORT IT.
Help keep Sandown safe, clean and well cared for!
Every report that you make builds evidence needed to get problems fixed. Your reports create the data that drives action.
Bins, Fly-Tipping, Dog Fouling, Graffiti, Broken Pavements, Street-Cleaning etc.
Log it on Fix My Street: https://fms.islandroads.com/
Anti Social Behaviour
Phone the Police on 101 or email IWC at community.safety@iow.gov.uk
Anonymous Crime Reporting
Phone Crimestoppers: 0800 555 111
Children At Risk Concerns
Log it on: Report a concern – Isle of Wight Council
Adult At Risk Concerns
Log it on: Report a concern – Isle of Wight Council
Faults With Public Toilets
Phone the Danfo 24hr helpline: 01253 593 141
Mental Health Crisis Line
Phone the NHS: 111 (Option 2)
Concerns Over Empty Buildings
Empty homes – Isle of Wight Council
Homelessness and Rough Sleeping, Housing Advice
StreetLink: StreetLink – Connecting people sleeping rough to local services
Call StreetLink: 0300 500 0914
Emergency Safety Issues On Roads
Call Island Roads: 01983 822440
Isle of Wight Council Emergency Support
Call: 01983 823040
Issues With Waste and Recycling Collection
Log it on: Recycling and waste – Isle of Wight Council
Without reports, problems go unseen. Consistent reporting helps councils and agencies prioritise resources, track patterns, and hold service providers accountable.
Information Services
Transport Links
Ferry Information
Education
The Bay Church Of England School
01983 403284
office@bayceschool.org
Primary School: Winchester Park Road
Sandown, Isle of Wight, PO36 9BA
Secondary Site: The Fairway, Sandown, PO36 9JH
Places of Worship
Churches
Christ Church Sandown
The Broadway, Sandown, Isle of Wight, PO36 9ET
Tel: 01983 639280Sandown Baptist Church
Station Avenue, Sandown, Isle of Wight, PO36 8HBSandown Methodist Church
York Road, Sandown, Isle Of Wight, PO36 8ET
Tel: 01983 404 804St. John The Evangelist C Of E Church
Carter Street, Sandown, PO36 8EQ
Tel: 01983 409696Avenue Road Independent Evangelical Church
Avenue Road, Sandown, PO36 8BN
Tel: 01983 403725St. Patrick’s RC Church
Beechfield Road, Sandown, PO36 8NA
Mosques
- Isle Of Wight James E Mosque Islamic Community Centre.
42 Chapel Street, Newport (IoW), Isle of Wight, PO30 1PZ.
Tel: 01983 867610
Isle of Wight Council
Local Directory
Emergency Information
Flood Information (from the Isle of Wight Council)
Who to call in the event of a flood
- If you need to be evacuated because of severe flooding or damage, contact the police or dial 999.
- For general issues around flooding, contact the Isle of Wight Council on (01983) 823600 (this also doubles up as the COVID-19 support line).
- If you believe the flooding is from a main river or the sea, contact the Environment Agency on 0345 988 1188. www.environment-agency.gov.uk
- The Environment Agency also provides help on flooding issues via its Floodline: 0345 988 1188.
- To report flooding on the highway or drainage issues, contact Island Roads on (01983) 822440. www.islandroads.com
- Notify Southern Water if flooding affects your mains sewage/public drains by calling 0330 303 0368. www.southernwater.co.uk
- Notify the National Grid to report a gas leak as the result of flooding on 0800 111 999.
- Notify SSE of electrical issues such as power cuts by calling 105.
- For non-emergency calls pertaining to vulnerable older people, call adult services on (01983) 823340 (office hours) or (01983) 821105 (out of hours).
- NHS ‘111’ for non-urgent health concerns.
Other useful contacts
- For adverse weather and flooding guidance, visit https://www.iow.gov.uk/…/Adverse-Weather-and-Flooding
- The Met Office, 0370 900 0100. www.metoffice.gov.uk
- For food safety advice after flooding, including how to make baby food without mains water, contact the Food Standards Agency: 020 7276 8829.
- Trading Standards (01983) 823000. Be wary of cold callers offering services following a flood at your property.
- For more information about the Isle of Wight Trader Approval Scheme, visit: https://www.iow.gov.uk/tas/
Think about flooding before it happens
The council or the Environment Agency can tell you about the dangers of flooding where you live.
If available for your neighbourhood, sign up for free flood warning messages from the Environment Agency’s Floodline: 0345 988 1188.
Make a personal ‘flood plan’ for what you will do in a flood. Advice is available from: www.gov.uk/prepare-for-a-flood/make-a-flood-plan
Buy flood insurance to protect your home and your belongings.
Sandbag provision
While it is not the council’s responsibility to protect individual homes or businesses and people are responsible for their own properties, in some emergency situations, the council will instruct Island Roads to position stocks of sandbags at the following strategic locations:
- Well Road, East Cowes.
- Simeon Street Recreation Ground, Ryde.
- St Mary’s car park, Cowes.
Additional sandbag locations may be identified around the Island based on the forecast impacts of flooding and in areas where the Environment Agency has advised there is a potential risk of flooding.
Public health information
In the event of a flood, try to avoid contact with the flood water. Do not drive through flood water and do not let children play in it.
Take care if you must go through flood water as there could be hidden dangers like sharp objects, raised manhole covers and pollution.
When cleaning up after a flood, wear rubber gloves, boots and eye protection, and wash your hands afterwards.
If your home is flooded, do not use petrol or diesel generators indoors to dry out your home. The exhaust gases contain carbon monoxide, which can kill.
Dealing with damaged belongings following a flood
- Speak to your insurance company about losses and clean up including the removal of damaged property.
- Bagged flood damaged property can be taken to the tip.
- Larger furniture items may need specialist removal. If this is not covered by property insurance or you do not have insurance any, please contact waste.contract@iow.gov.uk for advice on waste removal.